Blog

Efficient ITSM ensures reliable IT services and supports business goals. This post highlights key ITSM best practices and how Jira enhances processes with customizable workflows, integration, and centralized tracking. Discover how predefined Jira templates save time, reduce errors, and streamline recurring tasks like incidents, changes, and service requests. Simplify ITSM and achieve operational excellence with the right tools!

We’re proud to announce we’ve achieved the Atlassian Cloud Fortified Badge! This recognition reflects our commitment to delivering secure, reliable, and high-performing cloud apps. In this post, we highlight what this badge means for you, its benefits, and why it ensures you're using tools built to the highest standards.

We’re excited to announce our app has earned the Cloud Security Participant badge on the Atlassian Marketplace! This badge highlights our commitment to top security standards, ensuring your data is protected. It reflects rigorous security checks and our ongoing dedication to keeping your information safe.

Jira is a powerful project management tool used by software development teams to manage complex workflows. This article highlights Jira's key features, such as projects, issues, workflows, and boards, and offers best practices for optimizing its use. Tips include setting clear goals, integrating third-party apps, using checklists, and avoiding over-customization to enhance team collaboration, transparency, and efficiency.

Creating clear Jira tickets is vital for boosting team productivity and streamlining workflows. Many organizations face vague task descriptions and unresolved blockers, slowing progress. Jira ticket templates help solve these issues by ensuring consistency and clarity, making every ticket actionable. By using templates, teams can save time, improve prioritization, and maintain better organization, leading to more efficient project management.

This post is a deep dive into the five most common use cases about using Issue Templates for Jira Cloud.

This blog post explains the importance of user story templates in Agile project management, detailing their benefits and implementation in Jira. It also introduces the Issue Templates for Jira Cloud app to enhance workflow efficiency and consistency.

Do you often find yourself thinking, "Same old grind AGAIN?" when performing tasks in Jira? With Jira Templates, you can refine and streamline your workflow, saving time and ensuring consistency across projects.

As we close the chapter on our very first year at Issue Templates, it’s a moment to pause and reflect on a journey that, though just beginning, has already been rich with achievements, learning, and invaluable interactions with you - our esteemed users. This year has been foundational, setting the stage for what we envision to be a long and impactful journey ahead.

We're thrilled to announce the release of new features for our Atlassian Jira extension dedicated to managing issue templates. After months of dedication, we're confident that this is not only our largest release yet but also a transformative one that will redefine how you use Jira.

We have been continuously working on improving and extending the functionalities of the Jira Templates app to provide our users with a more comprehensive and efficient experience. Today, we are excited to give you an exclusive preview of some major updates that are coming soon.